Shipping & Returns
Subject to product availability, orders are usually processed and dispatched the day after your order is received and payment confirmed and validated by our Accounts department, and at the latest within 3 working days from the day following order validation.
We advise that you include your telephone number in your customer account details so that we can contact you in the event of problems.
N.B.: Please don't forget to specify your door access code and the floor on which you live, as applicable, so that our agent can find you easily. (Insert these details in your account's additional address field).
| Delivery zone | Delivery method | Guidline delivery dates | Prices 6 bottles |
Prices 12 bottles |
Prices 18 bottles |
Prices 24 to 42 bottles |
Prices 48 to 114 bottles |
Prices 120 bottles and more |
| France métropolitaine (Corse and Monaco included) |
Heppner | 10 to 15 days | € 16.50 | € 16.50 | free | free | free | free |
| ZONE 1 : Germany, Belgium, Luxembourg, Nederland |
Heppner | 10 to 15 days | 25 € | € 30 | € 30 | € 30 | € 20 | free |
| ZONE 2 : Great Britain, Italia, Spain |
Heppner | 10 to 15 days | 30 € | € 50 | € 50 | € 60 | € 60 | € 60 |
| ZONE 3 : Denmark |
Heppner | 10 to 15 days | 30 € | € 50 | € 50 | € 80 | € 100 | € 100 |
| ZONE 4 : Switzerland* |
Heppner | 10 to 15 days | 55 €* | 65 €* | 65 €* | - | - | - |
* For Switzerland, prices in euro, exclusive of tax, shipping limited to 12 bottles. Customs charges import, excise taxes and the Swiss VAT are in supplement and stay at your expense.



