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Shipping & Returns

Subject to product availability, orders are usually processed and dispatched the day after your order is received and payment confirmed and validated by our Accounts department, and at the latest within 3 working days from the day following order validation.

We advise that you include your telephone number in your customer account details so that we can contact you in the event of problems.

N.B.: Please don't forget to specify your door access code and the floor on which you live, as applicable, so that our agent can find you easily. (Insert these details in your account's additional address field).

Delivery zone Delivery method Guidline delivery dates Prices
6 bottles
Prices
12 bottles
Prices
18 bottles
Prices
24 to 42 bottles
Prices
48 to 114 bottles
Prices
120 bottles and more
France métropolitaine
(Corse and Monaco included)
Heppner 10 to 15 days € 16.50 € 16.50 free free free free
ZONE 1 :
Germany,
Belgium,
Luxembourg,
Nederland
Heppner 10 to 15 days 25 € € 30 € 30 € 30 € 20 free
ZONE 2 :
Great Britain,
Italia,
Spain
Heppner 10 to 15 days 30 € € 50 € 50 € 60 € 60 € 60
ZONE 3 :
Denmark
Heppner 10 to 15 days 30 € € 50 € 50 € 80 € 100 € 100
ZONE 4 :
Switzerland*
Heppner 10 to 15 days 55 €* 65 €* 65 €* - - -

* For Switzerland, prices in euro, exclusive of tax, shipping limited to 12 bottles. Customs charges import, excise taxes and the Swiss VAT are in supplement and stay at your expense.

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Sales PG Silberberg
decanter
Colis Hiver GB